https://www.designforjoy.co.uk/writing daily 0.75 2025-12-19 https://www.designforjoy.co.uk/writing/year-note-2025 monthly 0.5 2025-12-19 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/f93fb950-5e69-43e1-b846-b932202230f2/kelly-sikkema-O_l6ZHyf-Wk-unsplash.jpg Writing - Year note - 2025 - Make it stand out Photo by Kelly Sikkema on Unsplash‍ ‍ https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/1b330983-6356-4d8a-8514-ce19ef68dcb5/_FLM1471+%281%29.jpg Writing - Year note - 2025 - Make it stand out Teaching in India https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/c647f580-eb84-4fae-91c8-7e36a362ca21/IMG_4259.JPG Writing - Year note - 2025 - Make it stand out Celebrating my fortieth birthday https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/ef4439ae-3ffa-4bba-a522-635a12763c5a/19f9bc4f-9deb-40c3-8b60-b323ff3c59a6.JPG Writing - Year note - 2025 - Make it stand out My 2025 goals https://www.designforjoy.co.uk/writing/what-is-relational-service-design monthly 0.5 2025-04-17 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/0bca19dd-cdd8-4228-856b-d93011bb38c1/Relational_SD.jpg Writing - What is relational service design? - Make it stand out Photo by Nick Hynan. https://www.designforjoy.co.uk/writing/working-with-frontline-service-professionals monthly 0.5 2025-04-17 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/9581962d-03eb-4eea-bbea-e62a35ef6e12/Emma_Blog.jpg Writing - Working with frontline service delivery professionals - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.designforjoy.co.uk/writing/the-reality-of-designing-services-in-the-nhs monthly 0.5 2025-04-09 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/643e1fdc-fa84-4a11-b5ad-b2b544fc213d/NHS_2.jpg Writing - The reality of designing services in the NHS. - Make it stand out NHS waiting room for TIA. https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/50efc150-706e-4511-acab-c6306395f0ec/NHS_1.jpg Writing - The reality of designing services in the NHS. - Make it stand out Showing the results letter to a pharmacist. https://www.designforjoy.co.uk/writing/year-note-2024 monthly 0.5 2025-12-19 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/daa21f98-ecb0-49a4-9bd3-6ca87fb45924/kelly-sikkema-kMhCqpZzSos-unsplash.jpg Writing - Year note - 2024 - Make it stand out Photo by Kelly Sikkema on Unsplash‍ ‍ https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/510bc2a2-249d-4c2f-8e27-03577e000450/Screenshot+2025-12-19+at+11.00.53.png Writing - Year note - 2024 - Make it stand out Visiting stroke wards across the country https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/69fc30aa-12e7-4c99-8ca7-33c85480667f/Screenshot+2025-12-19+at+11.00.47.png Writing - Year note - 2024 - Make it stand out Bringing trans joy to The Health Foundation https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/192037ff-6dfc-4ca5-8754-eb68924c9b9d/Screenshot+2025-12-19+at+11.00.39.png Writing - Year note - 2024 - Make it stand out My goals for 2024 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/dd54f44d-1947-446f-80e8-9f5456b42f65/Screenshot+2025-12-19+at+11.00.29.png Writing - Year note - 2024 - Make it stand out Fun sign in the pub I always write my year note in https://www.designforjoy.co.uk/writing/the-different-flavours-of-service-design monthly 0.5 2025-12-19 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/31c10e8e-62d6-4034-9801-4bcfc9804aa1/ux-indonesia-w00FkE6e8zE-unsplash.jpg Writing - The different 'flavours' of service design - Make it stand out Photo by UX Indonesia on Unsplash https://www.designforjoy.co.uk/writing/leader-vs-practitioner monthly 0.5 2025-04-17 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/dcb16ce3-e274-4372-8a26-cab50f66296a/Screenshot+2025-04-16+at+14.42.19.png Writing - Design leader vs design practitioner - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.designforjoy.co.uk/writing/leader-vs-practitioner-celeb monthly 0.5 2025-04-17 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/b8a434b9-27ba-492c-821c-92ffcab85461/ux-indonesia-WCID2JWoxwE-unsplash.jpg Writing - Analysing user research insight - Make it stand out Photo by UX Indonesia on Unsplash https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/935945a5-0b90-4416-a78b-c519bd8a1188/Screenshot+2025-04-17+at+10.55.08.png Writing - Analysing user research insight - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/5868208d-ec9a-4c1d-a72b-10e5d1385745/Screenshot+2025-04-17+at+10.55.14.png Writing - Analysing user research insight - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.designforjoy.co.uk/writing/entry-level-roles monthly 0.5 2025-12-19 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/505983dc-7472-44a4-ad27-dc0d6d57a152/airfocus-f2C59x5uvn8-unsplash.jpg Writing - Why are there still no entry level roles? - Make it stand out Photo by airfocus on Unsplash https://www.designforjoy.co.uk/writing/year-note-2023 monthly 0.5 2025-12-19 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/971e4d78-9549-42f9-9c5d-1d17617b5a76/kelly-sikkema-Rahh8s4rPtM-unsplash.jpg Writing - Year note - 2023 - Make it stand out Photo by Kelly Sikkema on Unsplash‍ ‍ https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/17744c11-1d9c-46bb-ba13-2e675765727c/Screenshot+2025-12-19+at+10.53.19.png Writing - Year note - 2023 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/13be31b9-5989-4806-bbde-47ffcbd69d33/Screenshot+2025-12-19+at+10.53.33.png Writing - Year note - 2023 - Make it stand out My goals for 2023 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/3370fb20-e9fd-4937-a99e-7a019b5537cc/Screenshot+2025-12-19+at+10.53.43.png Writing - Year note - 2023 - Make it stand out The Tartar Frigate in Broadstairs https://www.designforjoy.co.uk/writing/user-centred-design-hacks monthly 0.5 2025-04-09 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/8d925b73-6020-4d11-8cc0-9fc3322f32b9/Screenshot+2023-09-11+at+11.55.21.png Writing - User centred design ‘hacks’ - Make it stand out Typeform used to collect ‘hacks’ https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/7ce843d9-b928-4f6c-8264-147892ba907e/Screenshot+2023-09-11+at+11.56.42.png Writing - User centred design ‘hacks’ - Make it stand out Barriers to service design in Government - card deck https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/8981c15b-4cf2-4f05-970f-63cf64a7dbab/CAT_logo_badge_contributed_to_navy.png Writing - User centred design ‘hacks’ https://www.designforjoy.co.uk/writing/can-service-designers-do-user-research monthly 0.5 2025-12-19 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/bb117e28-f17d-4976-8074-26a916fddc22/scott-graham-5fNmWej4tAA-unsplash.jpg Writing - Can service designers do user research? - Make it stand out Photo by Scott Graham on Unsplash. https://www.designforjoy.co.uk/writing/a-route-into-service-design-for-career-shifters-from-under-represented-backgrounds monthly 0.5 2025-04-09 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/4da6c83f-21e7-4460-af04-075a44dead99/D%26E+Image.jpeg Writing - A route into service design for career shifters from under represented backgrounds - Make it stand out A group of people listening to a speaker sat in a company kitchen environment https://www.designforjoy.co.uk/writing/year-note-2022 monthly 0.5 2025-12-19 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/8eff0e19-7392-488e-9ee5-77758e7dbd8a/kelly-sikkema-a-xQl8-yix4-unsplash.jpg Writing - Year note - 2022 - Make it stand out Photo by Kelly Sikkema on Unsplash‍ ‍ https://www.designforjoy.co.uk/writing/future-state-mapping monthly 0.5 2025-05-07 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/f1d1c866-01f4-45ba-983e-cae411feb292/64527b16299b9facd349047f_Scouts-1.jpg Writing - Future journey mapping: how to create an ideal service experience for your users - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.designforjoy.co.uk/writing/current-journey-mapping monthly 0.5 2025-05-07 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/0b9c5c23-487f-41fc-b732-9eaab457e06f/643d1a61118ce6c12676f8dc_journey+mapping.jpg Writing - Current journey mapping: how to uncover your users’ experience of your service - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.designforjoy.co.uk/writing/leader-vs-practitioner-4jr5c monthly 0.5 2025-04-17 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/6b5e2400-77fc-420a-b81f-75e952967f16/30023825295_fab16189e1_o.jpg Writing - Women in design - Make it stand out Me, in the early days of Snook. https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/d1b4716e-6b3f-484e-9cf1-dbbe8c2b12ed/Screenshot+2025-04-17+at+10.45.08.png Writing - Women in design - Make it stand out Snook, the OGs. https://www.designforjoy.co.uk/writing/lets-talk-about-sex monthly 0.5 2025-05-07 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/f5416c35-e672-4a9c-ac30-9b07e98ba4b9/Me%26Dad.jpg Writing - Let’s talk about sex - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/0459ec6b-7267-4791-8ae2-a8379c5b7c81/NHSD.jpg Writing - Let’s talk about sex - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.designforjoy.co.uk/home daily 1.0 2025-12-18 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/44d57413-f2cd-44d6-8446-82b872ebf7a4/Q_Image1+%281%29.jpg Design for Joy homepage https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/f09d8b1c-13cf-4b28-8526-8e72f2124d23/Workshop2+%281%29.jpg Design for Joy homepage https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/87a0f251-9c2e-4419-9ca3-da4ffc347907/Emma-1+%281%29.jpg Design for Joy homepage https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/e8f6058a-ce31-42ee-a317-9b81f3ab2ca7/Logos.png https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/851db141-91d4-4dae-a52a-b72a8b440535/Screenshot+2025-12-18+at+12.39.35.png https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/a46a9c58-fd89-4992-b6bd-269b728b47f6/Slide20.jpg https://www.designforjoy.co.uk/about daily 0.75 2025-03-25 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/530e4da9-079f-45e2-9619-aff65bc248a6/Emma-12_Edited.jpg About Design for Joy - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.designforjoy.co.uk/service-design-consultancy daily 0.75 2025-12-18 https://www.designforjoy.co.uk/contact daily 0.75 2025-04-09 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/019d6982-8c31-42fa-b61d-57b1f2e79734/Phone.jpg Contact - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.designforjoy.co.uk/speaking daily 0.75 2025-03-25 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/01d7bed5-8fec-4446-ae13-fb6599667b98/image00001.jpeg Public speaking https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/5e919e37-fa16-4ed7-bdd8-ba2ae184ad8f/IMG_2272.JPG Public speaking https://www.designforjoy.co.uk/entry-level-designers daily 0.75 2025-09-22 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/aa05592a-7786-4d11-b1a0-a6ce0eea013e/Emma-26+%281%29.jpg https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/91950982-c7bf-405b-8095-5aec43ef3a31/ben-kolde-bs2Ba7t69mM-unsplash.jpg https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/5a8d0808-59fd-48ea-a80e-c3a7b63eb6ca/shutterstock_1740168170.jpg https://www.designforjoy.co.uk/privacy daily 0.75 2025-04-15 https://www.designforjoy.co.uk/estbalished-designers daily 0.75 2025-12-18 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511387030-5LI1E5QMVTQ2RY9S00A4/20140228_Trade+151_0046+1.jpg Mentoring for established designers https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511440608-5BVMHVN4WR2I9YQV1WWR/Aro+Ha_0010+1.jpg Mentoring for established designers https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511467879-K5J9BYNACHJVDV3BNSFU/Aro+Ha_0387+1.jpg Mentoring for established designers https://www.designforjoy.co.uk/service-design-advisory daily 0.75 2025-12-18 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618511440608-5BVMHVN4WR2I9YQV1WWR/Aro+Ha_0010+1.jpg Service Design Advisory https://www.designforjoy.co.uk/work daily 0.75 2026-02-10 https://www.designforjoy.co.uk/work/q-signup-journey monthly 0.5 2025-04-10 https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/dd51c79f-a546-413f-8a98-273779d92c3e/Q_Image5.png Work - Redesigning the sign-up journey for Q A snap-shot of the as-is journey we mapped of people’s experiences of joining the Q community. https://images.squarespace-cdn.com/content/v1/60cf33efbb807927ef502218/bd66f2b5-7b3d-45b1-b436-6016b1fc8909/Q+Working+designs+%287%29.png Work - Redesigning the sign-up journey for Q We mocked up low-fidelity visuals to represent some of the ideas then used them as provocations to spark discussion with users. https://www.designforjoy.co.uk/work/paws-and-pause monthly 0.5 2025-04-10 https://www.designforjoy.co.uk/work/cancer-platform monthly 0.5 2025-04-10 https://www.designforjoy.co.uk/work/drinkaware-digital-tools monthly 0.5 2025-04-10 https://www.designforjoy.co.uk/work/newham-council-complaints monthly 0.5 2025-04-10 https://www.designforjoy.co.uk/work/uksic-strategic-service-design monthly 0.5 2025-04-10 https://www.designforjoy.co.uk/work/essex-council-compliance monthly 0.5 2025-04-10 https://www.designforjoy.co.uk/work/nhs-research-trial monthly 0.5 2025-04-10 https://www.designforjoy.co.uk/work/q-digital-community monthly 0.5 2025-04-10 https://www.designforjoy.co.uk/work/genetic-testing monthly 0.5 2025-05-01 https://www.designforjoy.co.uk/work/waiting-lists monthly 0.5 2025-05-01 https://www.designforjoy.co.uk/work/support-line monthly 0.5 2025-08-13 https://www.designforjoy.co.uk/work/ros monthly 0.5 2025-12-18 https://www.designforjoy.co.uk/work/wizzybug monthly 0.5 2026-02-10